Professional Experience
Malcolm Smith Motorsports
Service Advisor, Motorcycle Sales Consultant & Ducati Dealership Liaison | Riverside, CA | 2022-Present
- Began as a Service Advisor and moved into motorcycle sales after approximately nine months.
- Held a California DMV Vehicle Salesperson License and guided customers through high-value motorcycle purchases, financing options, trade-ins, warranties, and ownership decisions.
- Assisted with credit applications and coordinated with finance personnel through approval and delivery.
- Served as the dealership liaison for Ducati, planning group rides, track days, private events, and a local owners community.
Sunrun
Energy Consultant | Riverside, CA | 2020-2021
- Held a California CSLB Home Improvement Salesperson registration while guiding homeowners through residential solar decisions.
- Explained system costs, financing structures, estimated savings, contract terms, and long-term considerations.
- Assisted with high-dollar financing applications, supporting documentation, and follow-up.
BJ's Restaurant & Brewhouse
Server & Employee Trainer | San Jose, CA | 2017-2020
- Provided high-volume table service in a fast-paced restaurant and cocktail environment.
- Trained employees on service standards, menu knowledge, workflow, and guest experience.
- Managed large parties of 20 or more guests while maintaining accuracy, timing, and calm communication.
P.F. Chang's
Server & Employee Trainer | San Jose, CA | 2015-2017
- Earned strong guest-service ratings while handling a demanding, high-volume section.
- Helped train employees and reinforced service, teamwork, and hospitality standards.
Rizzuto Construction Co.
Project Manager | Los Gatos, CA | 2010-2015
- Prepared job bids and coordinated projects from planning through completion.
- Supervised crews, managed schedules, payroll, purchasing, vendors, and client communication.
Specialty Sales
Sales & Acquisitions Consultant | Pleasanton, Benicia & San Carlos, CA | 2007-2010
- Held a California DMV Vehicle Salesperson License while helping clients buy and sell classic, exotic, and high-performance vehicles.
- Guided customers through financing, vehicle values, consignment, trade-ins, purchase terms, DMV paperwork, and loan documentation.
- Coordinated buyers, sellers, lenders, and internal staff through closing.
Good Guys / CompUSA
Top-Performing Sales Associate & Lead Cashier | Palo Alto, CA | 2005-2007
- Sold high-end electronics through consultative customer conversations focused on needs, features, and value.
- Cross-trained as a cashier, trained new cashiers, and helped manage the front-end team.
Media Promotions, Inc.
Telemarketer, Employee Trainer, Hiring Manager & Assistant Manager | San Jose, CA | 2002-2005
- Promoted from telemarketer to employee trainer within approximately 60 days, then to hiring manager and assistant manager approximately 60 days later.
- Recruited, trained, coached, and supervised a call-center sales team of approximately 60 associates.
- Helped lead the company's top-performing call center through structured training and daily performance support.
Journeys
Sales Associate | San Jose, CA | June 2000-June 2002
- Provided customer service and retail sales support during junior and senior year of high school.